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Last-Mile-Provider

Selecting A Third Party Last Mile Provider

By | Last Mile

What do you need to know about selecting a third party last mile provider? When it comes to logistics, the last mile is always the most important one in the supply chain.What is last mile delivery? It is the movement of goods from a transportation depot or hub to the final destination. It is the final connection between your products and your customers, and often a key differentiator between you and your competitors. Your third party last mile provider should be as concerned with representing your company, as your company is with providing the best customer service to your customer. Outside…

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Loss Prevention Management and the Chain of Custody

Loss Prevention Management and the Chain of Custody

By | Uncategorized

Expak Logistics is one of the most trusted third-party logistics (3PL) providers in the country, and our 3PL capabilities provide additional value and extra security where other delivery services fall short. Chain of Custody and Loss Prevention Management Our chain of custody protocol and loss prevention management are two key areas that help us support exceptional and reliable results for our customers. With industry-leading technology, disciplined delivery strategies and strong security systems in place, Expak Logistics is a preferred logistics provider for a wide variety of industries and business sectors.  It all starts with our proven chain of custody structure,…

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Pharmaceutical logistics

Reliable Logistics For Pharmaceuticals

By | Uncategorized

The pharmaceutical industry has been growing steadily throughout the 2000s, rising to sales that hit nearly a trillion dollars.  That, coupled with the fact that the United States alone represents over 45 percent of the global market, stresses the immense importance U.S. pharmaceutical companies must place on dependable logistics management to maintain their position in this ultra-competitive environment. Hospitals, primary care physicians, urgent care facilities, pharmacies, and many other healthcare establishments rely on medicines being readily available in order to care for their patients. The accessibility of these medicines can come during critical life or death situations, and without a…

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Trucking Growth

SMEs have the advantage when it comes to logistics

By | Industry News

Black Friday and Christmas both epitomize the importance of logistics and the supply chain to companies wanting to keep ever more demanding customers content. To keep shelves stacked and meet same or next-day delivery obligations, businesses are having to work with an ever-increasing range of specialists who have managed to identify and fill a niche. This ability to see the opportunities in gaps left by the huge players puts SMEs in an advantageous position according to Richard Wilding, professor of supply chain strategy at the Cranfield School of Management, and chairman of the Chartered Institute of Logistics and Transport. “SMEs…

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overnight deliveries

Could overnight deliveries be the solution to traffic congestion?

By | Industry News

You’ve seen the large trucks double parked, blocking travel lanes — or taking up precious parking spaces — while making their deliveries. It happens daily downtown, often at the height of the morning rush hour. Now federal transportation officials are looking for a solution to get the delivery trucks blamed for clogging the roads off the streets during the busiest hours of the day. The U.S. Department of Transportation announced a pilot program to encourage overnight deliveries in an effort to relieve congestion on city streets. The District started experimenting with this idea last spring, also hoping to reduce congestion…

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Firefly Courier service

Tenn-Share has a new partner for the Firefly Courier service

By | Industry News

Beginning on July 1, 2015, deliveries and pick-ups for the 209 Firefly Tenn-Share member libraries (Welcome Memphis Public Library and Information Center!) will be handled by Expak Logistics. Steve Schmidt, Senior Vice President of Business Development at Expak, says, “We are so excited to have this contract, and to have another opportunity to serve a library community. We and our partners are committed to timely and correct deliveries across the 200+ libraries in Tennessee, and look forward to other libraries in the state joining Firefly.” Expak Logisticss is a respected national third party logistics company with years of experience in…

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Carrier to pay broker $6M for load stolen by cargo thieves

Carrier to pay broker $6M for load stolen by cargo thieves

By | Industry News

To preface this story – We take great pride to ensure we understand our clients’ needs and the risks associated therewith. If we were moving high value goods, we would know prior and ensure we have the proper insurance and security procedures. Further, we push down similar documented requirements on our carriers. Lastly, if we had an issue with a carrier, that is our problem, not our clients. A federal judge in Ohio just awarded a broker $5.9 million for losing a load in a cargo theft. The U.S. District judge Aug. 26 ruled to award the Ohio-based Excel Inc….

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Trucking Growth

Trucking Growth Remains in the Cards

By | Industry News

Trucking growth remains in the cards, ATA says in new report Amid the talk and coverage about things negatively impacting the trucking industry like increasing regulations, tight capacity, and equipment-related issues and challenges, there is one thing to always remember about the sector: it moves a lot of freight, make that more than a lot, actually. That point was driven home in the most recent edition of ATA U.S. Freight Transportation Forecast to 2025, which was issued by the American Trucking Associations today. This publication, which is produced by the ATA and IHS Global Insight, stated that total freight tonnage…

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Material Handling Industry Called to Increase Customer Education

By | Logistics

Industrial buyers don’t always seek out professional advice before making capital investments, a new report states. Companies are increasing their investments in equipment and systems that keep track of inventory and customer information and improve order fulfillment, according to an annual market report from MHI. However, these companies don’t always seek the guidance they need to make wise choices. Their spending is a response to the need to contain operational costs, improve responsiveness to customer demands and increase production capacity and capabilities. The highest investments are made by the transportation, warehousing, wholesale trade, computer and electronic manufacturing industries, as well as…

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Delivering the Final Smile

Last Mile Delivery – Delivering the Final Smile

By | Last Mile

What is Delivering the Final Smile all about? It’s dangerous to take a “hands-off” approach to customer service. That’s the conclusion of a recent CAPS Research report authored by Mei Li, PhD at Lehigh University. Relying only on carriers and service providers to drive the final customer service experience, warns Dr. Li, puts you at risk of having service failures that can trash your other customer service efforts. We are operating in an era of having to do more with less, and sometimes it’s tempting to rely completely on our service partners to carry the standard. If you do, you’ll…

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