Optical Labs

Today’s consumers expect more for less and whether they are ordering new glasses and/or contact lenses. Their expectation is to see their order fulfilled quickly without paying a premium. Expak Logistics serves as an agent to optical labs and doctor’s offices, ensuring these customers’ service levels are met consistently and cost-effectively.

We ensure that our clients’ customers have their glasses and/or contacts in hand when they need them. Expak Logistics’ national courier distribution network provides the breadth of logistics options to deliver to labs and doctors throughout the United States. Further, our Air Freight services are an added complement to provide expedited services across a greater footprint when necessary while keeping costs low.

We operate 24 hours per day, 365 days per year, on a schedule and budget that fits your needs.

With decades of experience facilitating optical supply chains, Expak Logistics recognizes our critical role as a silent yet critical partner to our laboratory clients, providing a low cost and timely optical distribution service.

With decades of experience facilitating optical supply chains, Expak Logistics recognizes our critical role as a silent yet critical partner to our laboratory clients, providing a low cost and timely optical distribution service.

Disciplined and Deliberate Logistics Solutions

When partnering with Expak Logistics, we establish a workflow to support the needs of your optical supply chain, we don’t believe in “one size fits all”.  With Expak, you can be assured to receive the following benefits:

  • Consistent pickup and delivery schedules that meet expectations and minimize disruption
  • Dedicated drivers that understand your office and/or lab’s required protocols
  • A national delivery network with economies of scale to keep your costs low and service levels high
  • Technology to maximize supply chain visibility and a customer service team standing by to ensure you know where your packages are at all times

We are here to handle your transportation management and logistics so you can focus your resources on growing your business.

Customer Service the Expak Way

We take the time to learn about your business and understand your workflow. This allows us to leverage effective elements of your process while improving other procedures that can cause friction with customers and vendors. We document and communicate all processes and procedures, so our people fully understand their roles and responsibilities. Then we focus on doing the right things while providing a framework for effective problem solving. We understand that logistics management is not a 9-to-5 job. Our 24/7 call center is staffed with experienced account personnel who are required to know your business as well as you do. They are ready to answer your questions and resolve problems at any time. Day, night and holidays – we’re there when you need us.

24 hours 7 days a week » experienced personnel » we know your business

We’re There When You Need Us!